SoftTrack — Privacy & Usage Policy

SoftTrack is a lightweight receipt application built to help businesses create online receipts, track sales, and export sales reports using flexible filters (per day, per receipt, per month, and other custom filters). This page explains how SoftTrack collects and uses data, your responsibilities when using the service, and our refund & contact procedures.

What SoftTrack does

• Create online receipts for transactions.
• Track sales and provide per-receipt and aggregated reporting.
• Allow export of sales data filtered by date, receipt, month, and other parameters.

Data we collect

To create receipts and generate reports, SoftTrack may collect the following information:

• Basic business and receipt data: item names, quantities, prices, totals, timestamps, and receipt IDs.
• Contact information you provide (email address, phone number) for account or support-related communications.
• Usage data (anonymous) to improve the app and report generation performance.

We do not sell your data to third parties. We may share necessary information with our service providers who help run the platform (hosting, email delivery), under strict confidentiality obligations.

How we use your data

• To create, send, and confirm official receipts.
• To generate and export sales reports using filters you choose (per day, per receipt, per month, etc.).
• To communicate with you regarding support, account issues, or service updates.
• To detect and prevent fraud or abuse of the service.

Your responsibilities

• Only submit accurate receipt data. SoftTrack relies on the information you provide to create valid receipts and reports.
• Keep your account credentials secure. If you suspect unauthorized access, contact us immediately.
• Ensure any receipts that require confirmation are sent to and cleared by our official email: joblinksdesign@gmail.com.

Disclaimers & official communication channels

All official disclaimers, disputes, and support requests should be directed to our official contact channels. We recommend using the following:

If you see messages claiming to be SoftTrack from other numbers or addresses, do not rely on them. Always confirm through the channels above.

Refund policy

All refunds are processed from our office and must follow our official refund procedures.

• Refunds are eligible only for customers who subscribed for a full year and meet the subscription refund policy terms.
• To request a refund, contact us via WhatsApp or email (listed above) with your subscription details and reason for the refund.
• Do not send refund requests via unofficial or third-party channels — they will not be considered.

Security

We maintain technical and organizational measures to protect your data. While we strive to secure the platform, no method of transmission or storage is completely secure — please keep credentials secure and contact us immediately if you detect suspicious activity.

Changes to this policy

We may update this policy occasionally. When we do, we’ll post the updated version here with a new effective date. Continued use of SoftTrack after changes constitutes acceptance of the updated policy.

How to contact us

If you have questions, complaints, or support needs, reach out to us:

Legal

SoftTrack is a product of Joblinks. Use of SoftTrack constitutes agreement to our terms and this policy. If you require a signed or printed policy for your records, contact us and we will provide the appropriate documentation from our office.